Whether you are a new client or have previously had mental  health services or any medical services, put out of your mind large, cold, impersonal offices where you are kept waiting for  your appointment and no one knows your name or why you are there.  Westerman and Associates may sound large, but it is a small practice of professionals dedicated to individualized care. Penny will assist you when you call or come for an appointment.  We believe in spending sufficient time with the client during an appointment.  We also schedule appointments often enough to insure proper care. This is possible by a partnership of clients and providers who each realize a responsibility for the success of the relationship.

The provider’s responsibilities include setting aside a time for your appointment, seeing you at the time scheduled, greeting you as a valued customer, providing services that address your needs, providing prescriptions or refills for 60 days, rescheduling within 60 days and being available for assistance by telephone between visits.  The clients responsibilities include remembering his/her appointment, being on time (even in Las Vegas) for the appointment, taking medications as prescribed, not calling for medication refills except in an emergency, canceling or changing appointments no less than 24 hours in advance for any reason & being honest about any problem which is interfering with their treatment.

Because we are a small, patient-focused practice, we accept a limited number of insurance programs.  Visa and MasterCard are accepted for your convenience. Our friendly staff is ready to assist you in finding a healthier, happier and more satisfying life.

Call Penny for an appointment or assistance at 702-341-6411..  We look forward to seeing you. During regular working hours of 10-6, Tue thru Friday, the office is guarded by Erewhon (Ere), Dr. Westerman's Yorkshire Terrier.